Privacy Policy

Effective date: . This Privacy Policy describes how Strongwipe ("we," "us," or "our") collects, uses, discloses, and protects personal information when you visit strongwipe.world, purchase workspace ergonomics consultation packages, or otherwise interact with our services in the United States.

Scope of This Policy

This policy applies to personal information processed in connection with our ergonomics consultation products, including Essential Desk Review, Team Workspace Audit, and Executive Ergonomics Coaching, as well as add-on workshops and follow-up sessions. It does not apply to third-party websites linked from our pages unless stated otherwise.

Information We Collect

We may collect the following categories of information when you engage with Strongwipe:

• Identity and contact data, such as your name, email address, phone number, company name, and job title when you submit our contact form or schedule a consultation.
• Workspace and consultation data, including descriptions of your desk setup, photographs you voluntarily provide for assessment, comfort or setup concerns you choose to share, and notes from sessions.
• Transaction data related to consultation packages, including selected service tier, billing address, payment confirmation references, and invoice history.
• Technical data such as IP address, browser type, device identifiers, pages viewed, and referral URLs collected through cookies and similar technologies as described in our Cookies Policy.
• Communications you send to support@strongwipe.world or through our contact channels, including attachments and scheduling preferences.

How We Use Your Information

We use personal information for the following purposes:

• To deliver, personalize, and improve workspace ergonomics consultations and written recommendations.
• To respond to inquiries, schedule on-site or virtual sessions, and provide customer support.
• To process payments, issue invoices, manage rescheduling, and enforce our Return Policy.
• To send service-related communications, such as appointment reminders, summary reports, and follow-up checklists.
• To analyze site usage, maintain security, prevent fraud, and enhance the performance of strongwipe.world.
• To comply with applicable law, regulatory requests, and enforce our Terms of Use.

Legal Bases for Processing

Where required by applicable law, we rely on one or more of the following bases: performance of a contract when you book a consultation package; legitimate interests in operating and improving our ergonomics services, provided those interests are not overridden by your rights; your consent when you opt in to marketing or non-essential cookies; and compliance with legal obligations.

Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who assist with payment processing, scheduling, email delivery, hosting, and analytics, subject to contractual confidentiality and security obligations.
• Professional advisors such as accountants or legal counsel when necessary for business operations.
• Successors in connection with a merger, acquisition, or asset sale, with notice where required by law.
• Authorities when required to comply with law, court order, or to protect the rights, safety, and property of Strongwipe, our clients, or others.

Workspace Photos and Sensitive Context

Photographs of workstations are optional and used solely to support ergonomic assessments. Please avoid sharing documents containing unrelated personal data. If you include colleagues in images, you are responsible for obtaining their permission before submission.

Data Retention

We retain consultation records, reports, and billing information for as long as needed to fulfill the services you purchased, resolve disputes, and meet legal, tax, and accounting requirements. Contact form submissions are retained for a reasonable period to manage follow-up. Cookie retention periods are outlined in our Cookies Policy.

Security Measures

We implement administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet is completely secure; we encourage you to use strong passwords and protect your devices.

Your Rights and Choices

Depending on your state of residence, you may have rights to access, correct, delete, or obtain a portable copy of certain personal information, as well as to opt out of targeted advertising or certain profiling where applicable. To exercise rights, contact us using the details below. We will verify requests as permitted by law and respond within required timeframes.

Children

Our ergonomics consultation services are directed to adults in professional settings. We do not knowingly collect personal information from children under sixteen. If you believe a child has provided data, contact us to request deletion.

International Visitors

Strongwipe is based in the United States. If you access our site from outside the US, you understand that information may be processed and stored in the US, which may have different data protection rules than your country.

Updates to This Policy

We may revise this Privacy Policy to reflect changes in our consultation products, technology, or legal requirements. The updated version will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acknowledgment of the updated policy where permitted by law.

Contact Us

For privacy inquiries regarding workspace ergonomics consultations, contact Strongwipe at 1115 Broadway 10 Floor, New York, NY 10010, United States, phone +16469439160, or email support@strongwipe.world.